Yes! We take your security VERY seriously. All sensitive customer information on Natural Body Inc. is transmitted via Secure SocketsLayer (SSL) protocol and stored on extremely protected servers. When you are ready to proceed with checkout, you are directed to a secure server on Authorize.net. Authorize.net uses advanced SSL technology to encrypt your information.
Where does my credit card info get stored?
Your credit card information is handled by Authorize.net, the internet's leading and most secure payment processing company. Natural Body Inc. does not receive or handle any of your credit card information.
Orders placed Monday - Friday before 2pm EST usually ship the same day. We make a concerted effort to keep our inventory accurate.
If your shipment is late and you think there is a problem with the delivery, we encourage you to contact us by phone 1-718-323-9300 or via e-mail. We will investigate the issue and respond to you as soon as possible.
What Do I do if my shipment hasn't arrived on time?
If there is an unforeseen reason that may cause your order to arrive later than the anticipated delivery date, we will notify you via E-Mail.
Shipping labels are generated directly from the shipping information you have entered. If you provide us an incorrect zip code or other addressing error e.g. incorrect or missing apartment number you will be charged the $10 fee since UPS/USPS will charge us a fee for this correction.
Will I get a tracking number?
Yes. When your order is placed, you will receive an email with your order receipt. Once your order is shipped you will receive an e-mail with your tracking information. Additionally, you can log into your Natural Body Inc. and view your order history which will display tracking info.
Natural Body Inc. is not a manufacturer of nutrition products. This site is intended solely for the resale of nutritional supplements. All information provided on the web site is for informational purposes only and is not guaranteed to be correct. Natural Body Inc. will not be held liable for any problems that may arise from the consumption of the nutritional supplements sold on this web site. Placing an order at Natural Body Inc. signifies that you have read and agree to all of the policies listed on this policy page. Any and all legal issues pertaining to this web site shall be dealt with in the jurisdiction that Natural Body Inc. corresponds to. By placing your order via this web site or phone you acknowledge that you have read and agree to all the policies listed on this page. By placing an order you also agree that these policies will serve as reference for any disputes that may arise regarding the contents or condition of your order. If you have any questions regarding our policies, please feel free to call us.
We are committed to making your shopping experience at Natural Body Inc. extremely convenient, safe and easy!